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Legal

Terms of Service

Last updated 1 Sep 2026 — Bookabl (Pty) Ltd Reg No: 2026/726059/07

Bookabl is the WhatsApp receptionist. Patients book on WhatsApp. Dentist runs day from Telegram. Admin from admin dashboard.

1. Service

Books via service → date → time → medical aid or cash. Checks free slots against practice hours and Google Calendar. Reminders ~24h & 2h. Confirm/reschedule/cancel from WhatsApp. Telegram notifications, attendance check, Google review request, handoff to human, voice note transcription.

2. Google Calendar

If not connected, click Create owner link in dashboard, send private link to dentist, they approve on phone. Link lasts 24h, once. Bookings still save if Calendar down — catch-up afterwards.

3. POPIA

Clinic = Responsible Party displayed in WhatsApp consent. Operator = Bookabl. Medical-aid details collected on 4 lines + confirmation. Masked in bookings list.

4. Payments & Trial

Via Paystack. If trial ended or clinic paused, WhatsApp says assistant cannot book. Month-to-month, 30-day cancel.